Communicating A Great First Impression

In this high tech age you can communicate worldwide within a matter of minutes, even seconds through e-mails. Does your communication style shine through in your e-mails and in fact all your written materials? Here are some practical and easy ways to put personality into all your written materials.

Many experts say that we spend seventy percent of our waking hours communicating. In today’s electronic age, your unique style and personality is woven into many different forms of communication. We communicate with text messages, e-mail, websites and yes, even with old fashion “snail mail” letters. What first impression are you giving your reader?

You’ve heard it said before, “You never get a second chance at a great first impression.” First impressions are critical to forming positive personal and professional relationships. It doesn’t matter if the first impression is face-to-face, by e-mail or from a website – a great first impression can make or break a relationship.

Some communication experts even go so far as to say that the first ten words you say or write will set the tone for knowing you, trusting you and wanting to get to know you better.

It’s important to allow your personality to shine through your e-mails just as it is your other forms of communication. E-mail doesn’t have the same benefits of a face-to-face meeting – no eye contact or welcoming body language.

E-mails are an extension of your communication style. Here are some basic how to’s for impressive e-mails:

1. Make sure your e-mail sounds the same way you speak. Don’t try to sound like someone you aren’t. Are your e-mails upbeat and positive? Will you reader want to read more from you?

2. Do your e-mails look like you? Some words that are bold, a few exclamation points and maybe even a little color for added interest.

3. Spell-check everything! A good impression won’t be so great if there are typo’s, misspelled and/or missing words.

4. Keep your message short, sweet and to the point. KISS! On the other hand e-mails that too short can sound curt and maybe even rude.

5. Do you have a signature line that is unique and interesting?

6. Do you answer your e-mail in a timely manner?

Hopefully e-mails will never fully replace face-to-face conversations but in this technology savvy age, e-mails are an important form of communication. More and more, e-mails are often the first impression someone has of you and your message. Use as much care sending an e-mail as you would in any other form of communication.

Take communicating through technology seriously. It is a rapid and powerful form of communication.


(Article originally published in the Self-Development section of by Sharon Michaels)

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I’m Sharon and my business is dedicated to empowering and coaching women in business.

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